![]() ![]() So now I am very annoyed with Adobe's customer service and I still can't make CS6 install. Craft compelling graphics and images, lay out high-impact print pages, build HTML5/CSS3 websites, and design for tablets and smartphones all with greater speed and precision than ever before. The program has been designed to create illustrations, web designs, typography. I just now tried to do that and got someone claiming that they only handle billing and to post my problem over here. Adobe Creative Suite 6 Design & Web Premium is the ultimate toolkit for professional design and web development. Adobe Illustrator is a solid, reliable, and trustworthy design software. I was then sent an email saying to contact them again. I informed the customer service agent, who never replied and after waiting for an hour or so for a response, the chat was disconnected on their side. But when I tried to install, I got the error that the archive part was missing. They asked me to download two large files and then install them and let them know when that was done. I then contacted customer service, who acted like they were willing to help me. I changed the write privledges and retried, but continued to get the same error. When I went to run the files, it said the files must first be extracted, but when I tried to extract them, it gave an error message saying that a problem occurred while extracting the files and to check that there is space available (this is a new computer, full of space) and write privilages on the destination folder. ![]() This time, I downloaded the files from the same website. It was nearly impossible, because of how poorly that website works, but I kept trying and one day that website worked and let me download the files and installation then proceeded without incident. Last year, when I changed computers, I was told that I had to download the product from the licensing software website. So here is the issue: I purchased Adobe CS6 Design and web premium several years and three computers ago. CS6 Design & Web Premium: 4.5 GB: File 1: File 2: File 1: File 2: File 1: File 1: CS6 Design Standard: 3.7 GB: File 1: File 2: File 1: File 2: File 1: File 1: CS6 Production Premium. I tried contacting sostumer support, but I was told they only handle billing and to get help here. Heres a complete set of Adobe CS6 direct download links for all free trials, without the Adobe Download Assistant or Manager for Windows & Mac. ![]()
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